TKM’s new initiative – T Care – aims at elevating customers’ ownership experience


T CARE integrates a range of supports with value-added proposition under a single brand, ensuring that every engagement with the customer reflects Toyota’s core values of reliability, quality, and exceptional care.

05/09/2024

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BENGALURU
 In its constant endeavour to exceed customer expectations by delivering exceptional experiences, Toyota Kirloskar Motor (TKM) today announced the introduction of “T CARE”, an innovative initiative aimed at delivering a holistic ownership experience to their esteemed customers. T CARE integrates a range of supports with value-added proposition under a single brand, ensuring that every engagement with the customer reflects Toyota’s core values of reliability, quality, and exceptional care. Driven by a customer-centric approach, “T CARE” provides a comprehensive range of services that demonstrates the company’s dedication to enriching customer delight and fostering long-term relationships. Covering everything from presales to aftersales and repurchases, T CARE integrates these offerings under one unified brand that includes, to name a few,    T DELIVER brings unique last mile logistics of new car delivery via flatbed trucks, ensuring the vehicles reach their final Toyota touch point in brand new condition. T GLOSS offers end-to-end car detailing services, keeping the customers’ cars in top condition always T WEB provides a user-friendly online platform for purchasing Toyota vehicles, providing customer convenience T ASSIST offers 24/7 roadside assistance for 5 years, ensuring timely support to the customers T SECURE provides peace of mind with an extended warranty for an additional 2 years T SMILE offers customizable, hassle free

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