VinFast expands after-sales network in India through strategic alliance with myTVS

In a strategic advancement of its after-sales service infrastructure, VinFast Auto India, the Indian subsidiary of global electric vehicle manufacturer VinFast, has announced a formal collaboration with myTVS, a leading multi-brand automotive service provider in the country.

This partnership reflects VinFast’s continued dedication to customer satisfaction as the company prepares to enter the fast-evolving Indian electric vehicle market. As part of the initiative, VinFast plans to establish 120 Extended Service Workshops nationwide by collaborating with trusted service partners. The goal is to offer Indian customers a seamless and reliable ownership experience.

Designed to complement VinFast’s forthcoming dealership and service network, the alliance with myTVS will significantly strengthen the company’s after-sales service and electric vehicle charging infrastructure across the country. With a focus on accessibility and convenience, the partnership aims to ensure that routine maintenance, diagnostics, and repair services are both efficient and widely available.

As part of this arrangement, myTVS will provide comprehensive service coverage for VinFast customers across India. All participating workshops will be equipped with genuine spare parts, cutting-edge diagnostic and repair tools, and well-trained technical staff to uphold the highest service standards.

This collaboration is seen as a strategic cornerstone of VinFast’s broader commitment to India. The company continues to invest in three core areas: high-quality electric vehicles, inclusive pricing structures, and dependable after-sales service. Through this partnership, VinFast is contributing to India’s push towards sustainable mobility while reinforcing long-term relationships with its customers built on trust, reliability, and service excellence.

From the myTVS perspective, the partnership showcases the effectiveness of its technology-enabled service platform. It provides a robust, transparent, and digitally driven aftermarket service model capable of scaling with the ambitions of a rapidly growing EV manufacturer. The collaboration is also expected to strengthen VinFast’s market entry by offering customers an exceptional post-purchase experience.

All services under this partnership will be accessible via a dedicated toll-free number, 1800-571-8888, and the official customer support email, vfcareindia@vinfastauto.in.

As VinFast prepares for its product launch in India, this alliance with myTVS marks a crucial step towards establishing a future-ready, customer-centric after-sales ecosystem. Together, both companies will collaborate on service network expansion, technical training programmes, and support initiatives to ensure a comprehensive and premium electric vehicle ownership journey for Indian consumers.