Renault India stands strong: Extends comprehensive support to customers

In the wake of the devastating cyclone 'Michaung' Renault India has collaboratively joined hands with other OEMs to extend comprehensive support to its customers in the affected regions in Tamil Nadu. In conjunction with its dealerships, Renault India has swiftly implemented a range of initiatives to alleviate the situation and assist those impacted by the floods. To ensure the safety of its customers and their vehicles, Renault India took proactive steps by sending out SMS alerts and app notifications, advising them on precautionary measures to safeguard their cars against potential damage. As part of its comprehensive support initiative, Renault is offering free-of-cost roadside assistance to help customers transport their vehicles to the nearest dealerships. The company has also pledged to reimburse the towing costs incurred by customers who independently arranged for their vehicle transportation. To prioritise the recovery of flood-affected vehicles throughout Tamil Nadu, Renault has deployed an additional fleet of 15 towing trucks. Recognising the urgency of the situation, the 24×7 helpline team at Renault has been reinforced with extra resources to handle the surge in request calls, ensuring that customers receive prompt and efficient assistance. Several other measures have also been taken including extended working hours of Renault authorised workshops for faster deliveries, arrangements for parts inventory to expedite repairs and collaboration with