BMW India launches ‘Contactless Service’

BMW India has enabled a unique contactless vehicle service for its customers in India. The BMW Contactless Service enables customers to book vehicle service, review service-related quotations and make payments securely online and more, with a click of a button using www.bmw-contactless.in Mr. Vikram Pawah, President, BMW Group India said, “At BMW, we strongly believe in leveraging new-age technologies to augment our brands customers centric initiatives. We have successfully transformed our business processes across our dealer network and enabled a seamless way for our customers to avail and experience BMW vehicle service from the comfort of their homes. The BMW Contactless Service will play a pivotal role in offering a safe and seamless customer support service to our existing and new customers during this pandemic. Together with BMW One app and the BMW Smart Video functionality, the BMW Contactless Service ensures that a comprehensive service experience is delivered safely.” BMW Contactless Services introduces customers a digital first way of end-to-end vehicle service without the need of visiting an authorised BMW workshop facility. It is designed to seamlessly take customers through the entire vehicle service virtually. Customers can simply use BMW One App on their smartphone or get online via a tablet