Customer Safety a priority: Maruti Suzuki rolls out new norms for its showrooms

Gearing up for the new normal and keeping customer safety at the core, Maruti Suzuki India Limited has put in place a comprehensive standard operating procedure (SoP) for its dealerships across the country. The process ensures highest level of hygiene and sanitization across all its showrooms for the safety of its customers and employees. After the implementation of these SoPs and based on approvals from State Governments, Maruti Suzuki dealerships have started to open and deliver the cars to waiting customers.  Explaining the new way of life at Maruti Suzuki showrooms, Mr. Kenichi Ayukawa, Managing Director and CEO, Maruti Suzuki India said, “Customers satisfaction and safety is our top priority. All our dealerships have put in place steps to ensure complete safety, hygiene and sanitization of all touchpoints. I would like to assure our customers that your car buying experience with Maruti Suzuki is completely safe.”  “At the same time, not just our dealerships, but also our manufacturing facilities and service workshops are completely sanitized. They are following all safety protocols, as prescribed by the Government. The Maruti Suzuki family looks forward to deliver your favorite car in a completely safe and hygienic environment,”Ayukawa added. The new Covid-19 SOP designed by the team