Nissan India increases Service network towards Customer-centricity

Nissan India on the core of customer centricity has introduced free monsoon check-up camps for its customers across Nissan and Datsun authorized dealerships in India till 31st August 2021. The camp is conducted by trained personnel who ensure the usage of genuine spare parts. The camp offers a 30-points check-up which includes exterior, interior, underbody, road-test and free top wash for the vehicles to ensure optimum performance of the vehicle during the Monsoon season. Customers may also avail up to 20% discount on labour. Nissan has added 18 new service workshops in 18 new locations all-across the country towards customers’ service requirements. To strengthen the customer assurance, Nissan India in a unique service enhancement initiative has tied-up with myTVS to improve Nissan India’s end-to-end Road-side Assistance (RSA) services on the NissanConnect app. With the integration of myTVS HIVE and Nissan Connect, Nissan India customers can experience a fully digital RSA support with real-time updates on the assistance status and tow truck location. Additionally, Nissan India customers can subscribe to RSA services by paying through the digital payment portal. In case of any vehicle breakdown situation, the customer has to click on RSA tab in the NissanConnect app which shall create a