TKM instates special customer support measures in Cyclone hit regions of Tamil Nadu and Andhra Pradesh

In line with its customer-centric approach, Toyota Kirloskar Motor (TKM) instated special support measures for its affected customers in the cyclone impacted areas of Chennai and Andhra Pradesh (includes Nellore, Tirupati, Ongole, Vijayawada, Rajahmundry, Kakinada & Guntur). TKM in association with its dealer partners set-up special emergency helpline numbers and designated personnel for extending immediate assistance to customers in need. In addition, Toyota Tsusho Insurance Broker India Private Limited (TTIBI) has been actively involved in communicating essential information to customers regarding the precautions to be taken and guidelines for their vehicle handling during the flood situations.  Despite adverse weather conditions, TKM demonstrates resilience in maintaining operational efficiency through its dealer outlets actively serving customers, with extended operating hours to better accommodate the emergency vehicle servicing during this difficult period. In addition, TKM’s dealer outlets are going extra mile by facilitating the customers’ vehicle pickup and drop services at their doorsteps. For this purpose, specially equipped Hilux vehicles are being utilised for rescue and movement of the submerged cars to Toyota dealer outlets for further repair and servicing. The Toyota dealer’s senior leadership teams, along with skilled technicians, are actively present on-ground at the respective service workshops underscoring their commitment to providing